Tüm Dijital Tüm Dijital
Legal

Privacy Policy

The security and privacy of your personal data is of utmost importance to us. This page explains how we collect, use and protect your data.

Last updated: 9 April 2026

1. Data Controller

The data controller responsible for processing your personal data under the Turkish Personal Data Protection Law (Law No. 6698 / "KVKK") is identified below.

Company Name Tüm Dijital Digital Marketing Services
Address Istanbul, Turkey
Email [email protected]
Website www.tumdijital.com

2. Personal Data Collected

The following personal data may be collected when you visit our website and use our services:

  • Contact Information: Name, surname, email address, phone number (when you share them via the contact form).
  • Technical Data: IP address, browser type and version, screen resolution, pages visited, session duration.
  • Session Data: Session and preference data collected via cookies.
  • Contact Form Data: Message content and company information you enter in the form.

3. Purposes of Processing

Collected personal data is processed solely for the following purposes and within the legal grounds set out in Article 5 of KVKK:

  • Responding to inquiries and requests submitted via the contact form,
  • Preparing quotations and presenting our services,
  • Improving website performance and user experience,
  • Fulfilling legal obligations,
  • Statistical analysis and reporting (using anonymised data).

4. Data Transfers

Your personal data may be shared with trusted service providers that support our infrastructure, and only to the minimum extent necessary. These parties include:

  • Google LLC — For Analytics, Ads and Search Console services (under data processing agreements).
  • Meta Platforms Inc. — For advertising campaign management.
  • Email service providers — For delivering responses to your form submissions.
Your personal data is never sold, rented or shared with any third party beyond those listed above.

5. Cookies

Our website uses cookies for functionality and analytics purposes. You can review categories and preference controls on our Cookie Policy page.

For detailed information and controls, please visit our Cookie Policy page.

6. Retention Periods

Your personal data is retained for as long as necessary for the purposes for which it was collected and in accordance with applicable legal obligations:

  • Contact form data: Up to 2 years after your request has been handled.
  • Web analytics data: Google Analytics default retention period (14 months).
  • Legal records: As required by applicable legislation (generally 5–10 years).

7. Your Rights

Under Article 11 of KVKK (and applicable data protection legislation), you have the following rights regarding your personal data:

To exercise your rights, please submit a written request to [email protected]. Requests are answered within 30 days.
Right to Know
Find out whether your personal data is being processed.
Right of Access
Request information about the processing of your data.
Rectification
Request correction of incomplete or inaccurate data.
Erasure
Request deletion of your data when conditions are met.
Objection
Object to decisions made solely by automated systems.
Restriction
Request restriction of processing in certain circumstances.

8. Changes to This Policy

This Privacy Policy may be updated from time to time. When significant changes are made, the updated date will be shown at the top of this page. We recommend reviewing the policy regularly. Continued use of the site constitutes acceptance of the current policy.

9. Contact

For questions about our privacy policy or applications under KVKK, please contact us:

Address: Istanbul, Turkey

Have a question?

Do not hesitate to reach out for any questions or requests regarding your personal data.

Contact Us